FAQ

The bait stations can be opened using a sharp object on the oval markings indicated. Do not apply the object (e.g. scissors) to the middle of the oval marking but directly on the raised, pre-punched line around the outside. It is easiest to push in the openings at this point.

Since the bait including the active ingredient is in a stable tin during use, it cannot be absorbed by pets. The amount of active ingredient that’s used is also very small. In doing the math, a mammal weighing 3 kg (small cat) would have to swallow the contents of about 2000 ant bait stations in order to risk serious poisoning.

In the event that ants that have eaten the bait are ingested, the active ingredient would be so strongly diluted that the amount of active ingredient would be virtually impossible to measure.

The amount of active ingredient absorbed would be so small that no health impairments for pets are to be expected.

The intensity of an infestation can be recognised by the observable ant activity (“traffic” on an ant trail). If ants are only occasionally observed, this means the infestation is minor. Constant activity means that there is a severe infestation.

In case of severe infestation, it may be advisable to set up a second bait station; otherwise the bait can be eaten without the entire ant colony coming into contact with it.

The tin should remain in place until no more infestation can be detected.

The glue-free area in the middle and at the edges of the barn & stable fly catcher is technically designed and has been implemented to prevent unwanted glue leakage while the fly catcher is being stored.  

Yes, that’s possible. You can also use only the hanger, where the active ingredient evaporates continuously for 6 months. The second hanger (consumption monitor and fragrance) does not contain any active ingredient. The pink-coloured scent solution provides the scent of fresh laundry in the wardrobe and evaporates within 6 months.

If textiles were inadvertently glued due to the glue surface of the clothes moth trap, the glue spots can be removed with lighter fuel including stain remover or white spirit. Absorb the dissolved glue substances with a cloth. Repeat this procedure several times if necessary.  Please use these agents sparingly and in accordance with the instructions. Before treating the glue spots, we recommend checking the colour fastness on an inconspicuous area.

Better catch results can sometimes be achieved by changing the position of the Fly Catcher. Flies mainly use their eyesight to orientate themselves and are attracted to contrasts between light and dark, hence the attraction of the spiral-shaped sticking tape. However, it is possible that its attraction can be weakened by other environmental stimuli. Generally speaking, the Fly Catcher is a product that works over the longer term. It should not be expected to immediately kill all the flies in a room, such as when using an insecticide spray for example.

To prevent tearing the glued paper strip when pulling it out, the fly catcher should be at room temperature. Warm up the fly catcher in your hand before pulling it out very slowly with a gentle turning motion. The heat makes the glue more elastic and the fly catcher can be unrolled with greater ease.

In order to completely remove the glue, the following procedure has proven to be successful:

In the first step, please remove the sticky spots with vegetable oil such as sunflower oil. Then absorb the dissolved glue substances with a cloth. Repeat this procedure several times if necessary.

In the second step, remove the adhesive and oil residues from the hair. There are special oil and grease-specific cleaning agents available for this purpose - examples include lighter fuel including stain remover or white spirit. Please use these agents sparingly and in accordance with the instructions.  

After removing the adhesive and oil residues from your hair, wash the treated area several times with shampoo.

If the white protective paper is very difficult to peel off, the glue was probably too warm when it was applied. A good way of making it easier to remove the protective paper is to store the traps in the refrigerator for about 10 minutes.  The glue then becomes stronger and bonds less with the overlying protective paper. After you have fixed the trap in the cabinet, we recommend that you firmly run your fingers over the trap several times. Then hold the trap tightly with one hand and and remove the white protective paper with one quick movement.

Please place the trap directly beside your fruit. The bottle emits a vapour with the odour of a special vinegar mixture which attracts the fruit flies. In the summer months, overripe fruit should be disposed of quickly to prevent fruit flies from multiplying.

The piece of cheese may not have been fixed firmly enough onto the latch so that the mouse was able to lift it off easily. Our tip: dribble a little honey or chocolate spread on the latch and “stick” a piece of cheese or ham onto it.

The bait stations can be opened using a sharp object on the oval markings indicated. Do not apply the object (e.g. scissors) to the middle of the oval marking but directly on the raised, pre-punched line around the outside. It is easiest to push in the openings at this point.

The intake of dead silverfish does not pose a health risk to pets.

Since the active ingredient in the silverfish bait station has a low toxic potential for mammals, the contents (insecticidal bait) would have to be swallowed approx. 660 times in order to cause dangerous poisoning in a 3 kg animal (small cat).

The silverfish also absorbs very little of the active ingredient. A 3 kg pet would have to swallow about 2.5 million silverfish in a short amount of time in order to experience serious poisoning.

If the Window Fly Killer has been stuck to glass or has been exposed to direct sunlight for longer than 6 months, removing the sticker in one piece can be difficult. In these cases, please use a glass scraper for ceramic hobs to carefully detach the Window Fly Killer from the windowpane.

The intake of dead flies that died because they came into contact with the fly bait does not pose a risk to pets. The flies absorb very little of the active ingredient. So little, in fact, that a 3 kg pet would have to eat about 3000 flies in a short amount of time in order to experience serious poisoning. However, if a pet eats a fly, no health impairments are to be expected.

The intake of dead flies that died because they came into contact with the fly bait does not pose a risk to pets. The flies absorb very little of the active ingredient. So little, in fact, that a 3 kg pet would have to eat about 3000 flies in a short amount of time in order to experience serious poisoning. However, if a pet eats a fly, no health impairments are to be expected.

If the Window Fly Killer has been stuck to glass or has been exposed to direct sunlight for longer than 6 months, removing the sticker in one piece can be difficult. In these cases, please use a glass scraper for ceramic hobs to carefully detach the Window Fly Killer from the windowpane.

The intake of dead flies that died because they came into contact with the fly bait does not pose a risk to pets. The flies absorb very little of the active ingredient. So little, in fact, that a 3 kg pet would have to eat about 3000 flies in a short amount of time in order to experience serious poisoning. However, if a pet eats a fly, no health impairments are to be expected.

If the Window Fly Killer Strips have been stuck to the window frame for more than 6 months or are exposed to direct sunlight, adhesive residue may remain on the window frame after the strips have been removed. These residues can be removed with lighter fuel including stain remover or white spirit.      

Inclined skylights are generally exposed to more intense sunlight, which can lead to high temperatures on the windowpanes, partially liquefying the glue on the trap. Small drops of glue can then form on the heated surface and may fall due to gravitational forces. In order to avoid the soiling of an attached roller blind or carpet positioned under the window, we advise against the use of the product on inclined skylights.

Inclined skylights are generally exposed to more intense sunlight, which can lead to high temperatures on the windowpanes, partially liquefying the glue on the trap. Small drops of glue can then form on the heated surface and may fall due to gravitational forces. In order to avoid the soiling of an attached roller blind or carpet positioned under the window, we advise against the use of the product on inclined skylights.