A. Privacy Policy

Thank you for visiting our website. Compliance with data protection law is really important to us. The aim of this privacy policy is to explain to you, as a website user, the type, scope and purpose of personal data processing and what rights you have if you are a data subject within the meaning of Article 4 (1) of the General Data Protection Regulation.

1. Controller

This website and the services are operated by:

Aeroxon Insect Control GmbH
Bahnhofstraße 35

71332 Waiblingen

Tel.: +49 (0) 7151.1715 - 5
Fax: +49 (0) 7151.1715 - 30
Email: www.aeroxon.de

2. General

We have developed our website in such a way that we collect as little data from you as possible. It is generally possible to visit our website without having to provide personal data. Only if you decide to get in touch with us (e.g. by email) is it necessary to process personal data. Here, we constantly ensure that we only process your personal data in compliance with legal requirements or based on your consent. We adhere to the regulations of the General Data Protection Regulation (GDPR) applicable from 25/05/2018 and respectively applicable national regulations, such as the German Federal Data Protection Act (Bundesdatenschutzgesetz), the German Telemedia Act (Telemediengesetz), and other special laws relating to data protection.

3. Purpose of use and legal basis for processing personal data

We always process your personal data for a specific purpose.

In summary, we process your personal data for the following purposes:

  1. To be able to process your concern when you get in touch (e.g. email address, first name, surname);
  2. To ensure that our website is presented to you in the most effective and interesting way (e.g. through anonymised evaluation);
  3. To technically implement our website and to be able to provide you with information on this website (e.g. IP address, cookies, browser information).

The specific purposes are described for the types of processing illustrated here (e.g. web analysis etc.).

With respect to the legal basis for processing your personal data, the following applies:
Personal data that is required for justifying, implementing or processing our range of services (contract processing) is processed on the legal basis of Article 6 (1) lit. b GDPR. If we obtain consent to process your personal data, consent forms the legal basis for data processing pursuant to Article 6 (1) lit. a GDPR. Data processing is then permitted if we process data to safeguard our legitimate interests and your interests or fundamental rights and freedoms regarding the processing of personal data do not override this. If we use external service providers as part of contract data processing, processing is carried out on the legal basis of Article 28 GDPR.

4. Collection of personal data when visiting our website

If you only use our website for informational purposes, i.e. if you don’t register or otherwise share information with us, we only collect the personal data that your browser sends to our server. If you want to view our website, we collect the following data, which we require for technical reasons, to show you our website and to ensure stability and security (legal basis is Article 6 (1) Sentence 1 lit. f GDPR):

  • IP address
  • date and time of access
  • time zone difference in comparison to Greenwich Mean Time (GMT)
  • content of the request (specific page)
  • access status/HTTP status code
  • respective volume of data transferred
  • website that the request came from
  • browser
  • operating system and interface
  • browser language and version.

As well as the above-mentioned data, cookies are also stored on your machine when you use our website. You can find more information about this in the ‘Cookies’ section of this privacy policy.

5. Integration of services from other providers

Our website uses content and services from other providers. As an example, this includes services for statistical evaluation to use and visit our website, or services to embed videos from video platforms, such as YouTube. For this data to be accessed and shown via the user’s browser, the user’s IP address must be sent to this third-party provider.

Even if we endeavour to exclusively use third-party providers that only require an IP address to supply content or only work with anonymised IP addresses, we have no control over whether IP addresses are actually saved. You can find information relating to the third-party providers used further on in this privacy policy.

6. Cookies

Information is collected and stored on our website through the use of ‘browser cookies’. Cookies are small text files that are saved on your data carrier that save certain settings and specific data to exchange with our system through your browser. A cookie generally contains the domain name from which the cookie data was sent and information about the cookie age and an alphanumeric ID.

Cookies make it possible for our systems to recognise the user’s device and make any settings previously made available. As soon as a user accesses the platform, a cookie is sent to the respective user’s computer hard drive. Cookies help us to improve our website and allow us to offer you a better service that is more tailored to you. They allow us to recognise your computer, or your (mobile) end device if you visit our website again, and thus to:

  • save information relating to your preferred activities on the website, therefore allowing us to align our website to your interests; and
  • speed up how fast your requests are processed.

We work with third-party services that help us make the design of web services and the website more interesting for you. As such, cookies from partner companies (third-party providers) are also saved on your hard drive when you visit the website. These are cookies that are automatically deleted after a set period of time.

You can find a list of cookies we use in the following table:

Cookie name

First-party cookies or third-party cookies?

For third-party cookies: who is the originator?

Standard expiry period


First-partyetracker cookie recognition

2 years


First-partyown browser expansion



First-partyTwo-click solution for YouTube videos

1 day


First-partyCookie banner notice accepted

6 months


etrackerCampain Control cookie recognition

2 years


etrackeretracker visitor recognition

2 years

If you don’t want to use browser cookies, you can configure your browser settings to disable the storage of cookies. Please note that you will then only be able to use our website in a restricted way, or you may be unable to use it at all. If you only want to accept our cookies, but not those of our service providers and partners, you can change your browser settings to ‘Block third-party cookies’. We cannot accept any responsibility for the use of third-party cookies.

7. Contacting us

You can contact us by email or by phone. In this case, we store the personal data you send in order to process your request and to keep in contact with you to process your request.

Depending on the type of request, the legal basis for such processing is Article 6 (1) lit. b GDPR for requests that you make yourself as part of steps prior to entering into a contract, or Article 6 (1) Sentence 1 lit. f GDPR for other types of requests. The legitimate interest is based on the purpose outlined in Fig. 3 a.). If personal data is requested, which we do not need to fulfil a contract or to safeguard our legitimate interests, it is sent on the basis of consent given by you, pursuant to Article 6 (1) lit. a GDPR.

Objection to data collection

You can prevent etracker from collecting your data by clicking on the following link: customize cookie settings.

8. etracker

Nature and scope of the processing
We use etracker from etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany as an analysis service for the statistical evaluation of our online offer. This includes, for example, the number of views of our online offer, sub-pages visited and a visitor’s length of stay. etracker uses cookies and other browser technologies to analyse user behaviour and recognise users.

This information is used, among other things, to compile reports on website activity.

Purpose and legal basis
We process data with the help of etracker for the purpose of optimising our website and for marketing purposes on the basis of your consent pursuant to Art. 6 Para. 1 lit. a. GDPR.

Storage period
We have no influence on specific storage period for the processed data. It is determined by etracker GmbH. Further information can be found in our etracker Privacy Policy: https://www.etracker.com/datenschutz/.


9. YouTube

Nature and scope of the processing
We have integrated YouTube video into our website. YouTube Video is a component of the video platform of YouTube, LLC, which allows users can upload content, share it via the internet and receive detailed statistics.

YouTube Video allows us to integrate content from the platform into our website.

YouTube Video uses cookies and other browser technologies to analyse user behaviour, recognise users and create user profiles. This information is used, among other things, to analyse the activity of the content users listen to and create reports. If a user is registered with YouTube, LLC, YouTube Video can associate the videos played with their profile.

When you access this content, you connect to servers of YouTube, LLC, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted.

Purpose and legal basis
The use of the service is based on your consent pursuant to Art. 6 para. 1 lit. a. GDPR.

Storage period
We have no influence on specific storage period for the processed data. It is determined by YouTube, LLC. Further information can be found in our YouTube Video Privacy Policy: https://policies.google.com/privacy.

10. Notes on social network presence

We also maintain a social network presence in order to present our company as best as possible and to communicate with you as a user, customer or interested party and inform you about our services.

You can find us on the following platforms or social networks

  • Facebook
  • Instagram
  • YouTube

When using social networks, data is processed outside of the European Union (EU) and the European Economic Area (EEA). The same level of security available in the EU cannot be guaranteed in all countries outside the EU.
This can result in risks for you as a user if the data sent to ‘third countries’ is not processed with an appropriate level of security.

This complicates the enforcement of user rights. It may also result in third-country providers not processing your data in your interest. 
If providers from the USA are certified under the ‘Privacy Shield Framework’ - a data protection agreement between the USA and the EU - these providers are obliged to comply with EU data protection standards.

The processing purposes pursued by social networks generally deviate from our purposes. Thus, for the most part, data collected from you on social networks is processed for the purposes of market research, advertising and the creation of user profiles for personalised adverts (e.g. Facebook, Google, Instagram etc.).

To realise this, cookies are used that record user behaviour and allow a user profile to be created. With respect to Facebook, user profiles are created for persons who do not have a registered account with Facebook.
A specific list of processing purposes for user data can be found in the privacy policies of the respective providers. When changing settings in your user account, the profile that is created for you can at least be restricted to some extent. Please read the privacy policies of the respective providers for the exact approach.

Facebook fan page

When visiting our Facebook page, the information that Facebook collects includes your IP address and other information that is available on your PC as cookies. This information is used to provide us, as the operator of the Facebook page, with statistical information about the use of the Facebook page. You can find more information about this from Facebook by clicking on the following link: http://de-de.facebook.com/help/pages/insights .

The statistical information sent allows us to draw conclusions about individual users. We only use it to respond to our users’ interests and to ensure that we continue to improve our online presence and the quality of it. We collect your data through our fan page solely to allow you to communicate and interact with us. This collection generally includes your name, message content, comment content and profile information made ‘public’ by you.

Your personal data is processed for the purposes outlined above on the basis of our legitimate economic and communicative interests in providing an information and communication channel pursuant to Article 6 (1) lit. f GDPR. If you, as the user, have given your consent to the respective social network provider for data processing, the legal basis for processing is Article 6 (1) lit. a and Article 7 GDPR.

Based on the fact that the actual data processing is carried out by social network providers, our access to your data is limited. Only the provider of the social network is authorised for full access to your data. It is for this reason that only the provider can take and implement corresponding measures to fulfil your user rights (request for information, erasure requests, objection, etc.). As such, it is most effective to directly assert these rights against the respective provider.

However, if you still require help with this, please feel free to contact us.

Data subject rights

Rights and duties that Facebook must comply with are shown in Facebook’s ‘Page Controller Addendum’. You can find this by clicking on the following link: https://www.facebook.com/legal/terms/page_controller_addendum 

If you make a request for information, we will forward this on to Facebook and ask you to complete the corresponding contact form available at https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fhelp%2Fcontact%2F308592359910928.

Below, you can find a detailed summary of the respective data processing by providers and the opt-out options via the corresponding links to provider websites:

11. Data subject rights

You have the right:

  • to request information about your personal data that is processed by us, pursuant to Article 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom the data has been or is being disclosed, the intended storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was collected by us, and the existence of automated decision-making including profiling and meaningful information about the details of this, where applicable;
  • to request that incorrect or incomplete personal data stored by us is immediately rectified pursuant to Article 16 GDPR;
  • to request that your personal data stored by us is erased pursuant to Article 17 GDPR, provided that processing is not required to exercise the right to free expression of opinion and information, to fulfil a legal obligation, for reasons in the public interest or to assert, exercise or defend legal claims;
  • to request that the processing of your personal data is restricted pursuant to Article 18 GDPR, if the accuracy of the data is disputed by you or processing is unlawful, and you have objected to such data being erased and we no longer require the data, but you require it to assert, exercise or defend legal claims, or you have objected to processing pursuant to Article 21 GDPR;
  • to request that you receive the personal data concerning you, which you have provided us, in a structured, commonly used and machine-readable format or that is transmitted to another controller pursuant to Article 20 GDPR (data portability);
  • to withdraw the consent you have previously given at any time pursuant to Article 7 (3) GDPR. This results in us no longer being able to process data on which this consent is based in the future; and
  • to lodge a complaint with a supervisory authority, pursuant to Article 77 GDPR. Generally, you can contact the supervisory authority in your usual place of residence, place of work, or where your company has its head office.
  • Right to object

If your personal data is processed on the basis of legitimate interests pursuant to Article 6 (1) Sentence 1 lit. f GDPR, you have the right to object against your personal data being processed pursuant to Article 21 GDPR, provided that there are reasons that relate to your particular situation or if the objection is against direct marketing. If the latter applies, you have the general right to object, which is processed by us without having received details concerning a particular situation.

If you would like to use your right of withdrawal or your right to object, you can do so by simply sending an email to datenschutz@aeroxon.de.

12. Sharing of your personal data

Your personal data is shared as outlined below.

The website is hosted with an external service provider in Germany. Here, we ensure that data processing is only carried out in Germany. This is required to operate the website and for justifying, implementing and processing the existing user contract, which is also possible without your consent.

Data is also shared if we are entitled or obliged to do so based on legal provisions and/or requests from authorities or courts to share data. In particular, this may concern information sharing for prosecution, emergency response or to enforce intellectual property rights.

If your data is shared with providers to the required extent, they will only have access to your personal data to the extent required to fulfil their tasks. These service providers are obliged to handle your personal data in accordance with applicable data protection laws, with particular reference to GDPR.

We do not share your data with third parties without your consent apart from under the circumstances outlined above. In particular, we do not share any personal data with parties in third countries or international organisations.

13. Storage period for personal data

With respect to the storage period, we erase personal data as soon as it no longer needs to be stored to fulfil the original purpose, and if legal retention periods no longer apply. Legal retention periods ultimately form the criterion for the final storage duration of personal data. The corresponding data is routinely erased once these periods come to an end. If retention periods apply, processing is restricted in the form of data suppression.

14. References and links

When accessing web pages that are referred to on this website, information such as your name, address, email address, browser features, etc., may be requested again. This privacy policy does not govern the collection, sharing or handling of personal data by third parties.

Third-party service providers may have different provisions and their own provisions concerning the collection, processing and use of personal data. It is therefore advisable to check what practices third parties have with respect to personal data on their website before you enter any personal data.


15. Changes to the privacy policy

We continuously develop our website in order to provide you with an even better service. We always keep this privacy policy up-to-date and update it accordingly if and when this is required.

We will of course inform you of any changes to this privacy policy in good time. We will do so by sending an email to the email address you have provided, for example. In addition, if further consent is required from you relating to how we handle your data, we will of course obtain this from you before we make any corresponding changes.

You can access the current version of our privacy policy online at any time at Data protection.


16. Data protection officer

We have appointed a data protection officer.

Philipp Herold
Hafenstraße 1a
23568 Lübeck
Email: datenschutz@aeroxon.de